Capventis achieves Oracle Service Cloud Specialist Partner

 

 

 

Capventis announce, we have achieved recognition from Oracle as a specialized partner for the implementation of Oracle Service Cloud (fka Oracle RightNow CX Cloud Service), adding to the Oracle CRM on Demand specialization attained in 2010.   To become an Oracle Service Cloud specialist partner, companies have to comply and achieve certain criteria:

Business criteria:

A pre-defined number of client license transactions

Successful implementations, validated by the clients

Competency criteria:

A specific number of certified specialist consultants

Capventis has not only fulfilled the business criteria, with clients validating and providing references to implementations, but also achieved more than 20 certifications among the CX team (Sales, Pre-Sales, Support and Implementation specialists).

For Oracle “specialization makes it easy for customers to choose the right partner to develop and implement business solutions based on their certified skills and proven expertise”.

Luis Melo, Senior Manager and Head of Delivery in Capventis UK, said: “This recognition is the confirmation of our expertise and ability to implement Oracle Service Cloud, and deliver solutions that have Oracle CX cloud platforms at the heart.”

To find out more on how Capventis can help you optimise customer service within your business with Oracle Service Cloud while supporting an innovative and business growth, please click here.



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