02 Apr Capventis Announces Partnership with Zendesk
We are delighted to announce the start of our partnership with Zendesk, a world leader in the provision of Customer Engagement solutions.
Announcing the partnership, Capventis CEO John Glennane stated “Zendesk will be a vital component in our Customer Engagement and Experience Management (CEXM) practice, which serves customers across Europe. We’re very excited to be working with Zendesk, whose product suite offers a best of breed customer care solution”
Capventis has a 20 year legacy of providing Customer Relationship Management (CRM) and data management solutions to organisations across the UK and Ireland. Zendesk is a natural next step in our evolution and will enable us to provide a full suite of solutions to organisations committed to providing fantastic omnichannel customer care. The Zendesk platform is highly scalable and offers the flexibility and integration capabilities that will serve the most complex and demanding customer care issues.
Commenting on the partnership, Ricardo Moreno, VP WW Partners at Zendesk, said “ we’re delighted that Capventis has become a Zendesk partner. We look forward to working collaboratively on providing Commercial and Enterprise solutions to customers and building a long- term relationship”