CAREERSTechnical Sales Manager – Customer Engagement – Zendesk

The Company

Capventis delivers complex change and digital transformation inside the world’s most successful organisations. We specialise in the areas of Customer Engagement, Experience Management, Data Analytics & Visualisation and Data Science.

With clients across 25 countries and various sectors, we support organisations in the deployment of their strategies, enabled by the best technology. We specialise in the implementation and integration of technology platforms, partnering with market leading technologies like Qualtrics, Qlik and Zendesk.

The Role

Our Commercial team is looking for an experienced technical sales person, with strong hands-on experience of Customer Engagement / CRM platforms, who has the initiative, the ability to learn quickly and the drive needed to support engagements with clients and vendors.


  • Educated to degree level, ideally in STEM discipline
  • Minimum 5 years’ professional experience of selling technology / SaaS solutions
  • Previous hands-on experience of Customer Engagement / CRM product(s)
  • Strong communications, written and presentation skills
  • Proven ability to demonstrate and propose technical solutions


  • Knowledge of Zendesk (or competitor) platform would be a distinct advantage
  • Knowledge of ITSM would be a distinct advantage
  • Outbound prospecting experience


  • Competitive Salary
  • Learning & Development
  • Flexible / remote working

Successful applicants can be based out of Capventis head office (Dublin) or UK office, depending on domicile.

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