Our commercial customers receive interval billing at every half hour. This translates into a large and very powerful bank of data but one which the customers had no real way of analysing. Our strategy of extending the QlikView platform and giving them in-depth usage information (each MPRN #, year on year, month on month or even hour on hour), would enable our customers to apply more effective load shifting, thereby saving cost, and becoming more green. The customer feedback to this new added-value service enhancement has been very positive and our customer retention has improved. Energia is really impressed with the lead team at Capventis. We feel they really know their stuff both from a business perspective and a technical ability. Capventis, as a company, is as focused on customer service as our own company, which matches well in terms of deliverables. Our experience is that the Capventis team were very focused on our project and really spent time understanding what his business was doing and what his customers needed.