Optimise your Zendesk Support

Capventis can help your business become more efficient and effective at servicing your customers by helping you engage with them on the channel that is most convenient to you and requires the least effort.

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Prefer to talk to a real person? Call us today:

Ireland: +353 1 272 77 00

UK: 0845 313 8696

You don’t have to break the bank to start providing great customer service.
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    A significant challenge for any business when implementing a customer support service is ensuring you are getting full value from your investment.


    Scale Effectively

    Become more efficient and effective at servicing your customers and make the most out of your technology


    A Modern Tech Stack

    Engage with customers in the channel that is most convenient and requires the least effort to your teams


    Sophisticated, not complicated

    Correlate customer service/support with revenue to demonstrate that your support effort is a business enabler


    Experience more of the customer experience capabilities of Zendesk

    Let us help ensure you are using Zendesk to its full potential – the product features you should be using, the process improvements that can be achieved to optimize your customer service by highlighting areas of concern or further opportunity, while providing actionable advice on how to resolve any issues before they impact your business.

    Use customer feedback to grow your businesses

    Capventis collaborates with our customers to drive business improvements. Together we develop compelling customer engagement and experience programmes by integrating technology, data and tailored services – supporting strategic outcomes with measurable success.

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