Value Proposition
What products and services are provided by the business, why do they matter and what is the value.
Who receives the proposition and who provides it.
Is the proposition relevant to the customers and employees, and how does it stay so.
Is the proposition compliant to regulation and morally good.
Process & Data Management
What does the business need to do and what does it need to know.
Do things to know things and know things to do things.
At the end of the chain, we expect to find and realise value.
And everything should work in harmony, which needs good organisation, well defined standards and a minimum of duplication.
Business Enablement
How does the business equip itself to perform in a good way.
Learning & Development ensures that people are educated and understand everything.
Technology provides the means to automate, record, scale and deliver what is needed.
It enhances the business and sometimes provides the potential to change or refine the proposition and the process, as well as the reach.
Integration
How everything connects and ties together.
Integration can be about unifying data and ensuring people and processes are organised and streamlined.
Integration is about ensuring good business flow and removing blockers.
It is joins up the different technologies, systems and data stores, and ensures business continuity.
People
Everything starts and ends with people. In fact people are included throughout.
People receive and deliver the proposition and manage the process and the data.
People also provide understanding and insights. They ensure quality and compliance.
Everybody must win, the customers, the employees and the partners.
Glu sits underneath and provides for the whole business
It is a new paradigm, with people at the centre, working to create the best possible business design and enabled by performant technology.
Glu technology is coming from 5 years of the Capventis Glu Research & Development (R&D) project. Organised and unified technology, enabling organised, unified and an ever-evolving business proposition and model.
The business is the lead horse, and the technology must enable and support its progress, while informing it of new potential and possibilities.
