Customer Success Stories

Our biggest advocates are our customers. Nothing we claim or say can replace the statements from our client's experiences.

A few projects we worked on...

Find out more about how we helped our clients.

Simpson Travel

Engaging Customers across all touchpoints, gathering feedback and deriving insights of real value is enabling Simpson Travel to improve the Customer eXperience.

London Business School

Deep diving into students' feedback and deriving insights of real value is enabling London Business School to improve the student eXperience.

Chartered Institute of Marketing

The Chartered Institute of Marketing (CIM) runs an eXperience Management programme to ensure all their custo;ers and members receive value for the products and services offered by the organisation.
phorest logo


By using AI to monitor the sentiment of every customer comment, Phorest gains actionable insights to continually improve the Customer eXperience.

Axa S.R

Collect agency assessments to track quality of service & taking concrete actions to improve creative and media performance.

More from our customers....

“Capventis Provided high-quality support throughout! They were always patient with our learning, our many questions and at the same time were efficient and smart with the use of our time. Thank you!”

Senior Business Consultant, Talent Effectiveness


“We have a great relationship with Capventis. They’ve really helped us to get the most out of our data. Our engagement and resulting applications have even increased our use of our CRM system Veeva.”

Business Performance Manager Europe

Alimera Sciences

“The team from Capventis were great. They took time to understand our setup, what we needed and what could really add benefit to us. The recommendations they shared have given us clear guidance to move forward with our Zendesk setup in order to drive a better agent and customer experience.”

Customer Lead


“Capventis were willing to get involved and worked as a true partner. The entire Capventis team were very supportive, well organised, and very capable. I felt they always had our best interest at heart.”

Head of CX


“The support we received from Capventis was ideal for our situation. Qualtrics was to be used to implement a new analytical discipline in our business. A good grasp of the system would be vital, and the team at Capventis provided the perfect amount of support to get us there.”

Internal Comms & Engagement Coordinator

Hodge Bank

“Capventis possess very good expertise and knowledge on all functionalities of the Qualtrics platform – they gave very reactive support and listened to all of our needs. Our trainer quickly understood the problems in our sector and adapted to our requirements successfully.”

Customer Data Scientist


“Capventis provided excellent and professional communications throughout the project. They are extremely knowledgeable on Qualtrics and possess excellent problem-solving abilities. The Capventis project team made a great effort to understand our needs and apply the relevant solutions to problems.”

Data Scientist

Morgan McKinley

“Capventis were fantastic in project managing our upgrade in the Qualtrics platform, they demonstrated exceptional knowledge of the industry and knew exactly what we were looking for. They helped us shape and build out our dashboards to present a slick and easy-to-use system for our team who are spread across the Mediterranean.”

Head of Customer Support,

Simpson Travel

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