Qualtrics

2026 Employee eXperience Trends

Explore The 2026 Employee eXperience Trends Report.

of employees experiencing more change report higher engagement.

of employees want their employer to listen more.

of top leaders have seen positive changes as a result of employee surveys.

of employees report using AI tools at work daily or weekly.

2026 Employee eXperience Trends

In today’s fast-paced workplace, employee eXperience (EX) has become the driving force behind organisational success. From building trust to embracing AI tools, understanding what drives employee engagement and satisfaction is more important than ever.

Our partner Qualtrics has released the 2026 Employee eXperience Trends Report, based on the insights of over 33,000 full-time and part-time employees from 24 countries, and 30 industries. The report uncovers the essential shifts required to attract, engage, and retain top talent in a fast and increasingly complex environment.

 

The 3 Trends identified by Qualtrics:

3 key trends have emerged that are reshaping expectations and behaviours in the Employee eXperience field:

  1. Disruptive tech excites employees. Disruptive org changes exhaust them. 
  2.  Employes are solving productivity pressure using AI – without you.
  3. The hidden costs to cutting costs: disengaged employees, unsatisfied customers

The Capventis Perspective

At Capventis, we believe that technology alone isn’t enough to transform EX. While technology serves as a powerful enabler, the true value lies in empowering your people. With the right design and a workforce-centric approach, technology can create employee eXperiences that drive real engagement and productivity. Whether you’re just beginning your EX journey or enhancing a mature program, our team is here to help you with your employee eXperience initiatives. Through our IMPROVE methodology, we can help do this.

 

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Download the 2026 Employee eXperience Trends Report Now!