Experience ManagementCustomer Success StoriesLondon Business School – Customer Success Story

May 25, 2021

London Business School (LBS), the award-winning postgraduate business school, offers the world’s best MBA programmes and memorable student eXperiences.

The end-of-year Feedback Programme had three key areas to optimise: time to value, accuracy, and overall context.

The focus was on improving the analysis of the survey outputs, turning these into insights of value via enhanced dashboards.

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