Value for Customers, Value for Business

 

Founded in 1998, Capventis specialises in the area of digital solutions, providing the full life cycle of advisory, design, configuration, integration, implementation and support services. Our ‘Blueprint’ methodology enables us to work jointly with our clients to confirm their business needs, implement the best solution and deliver a successful strategy.

 

The focus is on agile delivery that provides modern, flexible and cost effective solutions that are aligned to the needs of today’s digital economy. We recognise that the best solution is not just about one technology over another, but about what fits, works and aligns to the real needs of the business.

Digital Solutions

 

Capventis defines ‘digital’ as a combination of Customer Experience (CX), Business Intelligence (BI), Data, Processing and Communications. Data is the common ingredient underpinning the business application layer. Our specialism includes Master Data Management, Big Data, IoT and Messaging.

 

We partner with tier one vendors, delivering a suite of cloud based CX applications and BI platforms. Completing the picture, our framework for data management, integration, messaging and processing is built on the world’s best open-source technologies.

Data Management

Real-time data management solutions, allowing companies to work with data. Addressing scale, speed, security and structure. The Internet of Things changes the scope, reach, and volume for data, requiring smarter management to extract value.

Processing

Streamline the business for the customer as well as the employee. Leverage the technology to take the “Inside Out” and bring the “Outside In”, enabling customer self-service. Maximise value by exceeding customer expectations.

Business Intelligence

Managing information is challenging for many businesses, from visualisation to more complex analytics. High performing businesses start with the desired outcomes, work back to the information and develop relevant BI strategies.

Communications

Omni-Channel means seamless and joined up interaction via all channels, devices, and media. It is vital to be able to reach the customer at every turn with the right information in the right way and at the right time.

Customer Experience

How customers perceive their interactions with your company, be it through your brands, products, people or services is core to your success. We implement strategies to take the customer view, support their needs and exceed their expectations.

Data
Management

Real-time data management solutions, allowing companies to work with data. Addressing scale, speed, security and structure. The IoT changes the scope, reach, and volume for data, requiring smarter management to extract value.

Processing

Streamline the business for the customer as well as the employee. Leverage the technology to take the “Inside Out” and bring the “Outside In”, enabling customer self-service. Maximise value by exceeding customer expectations.

Business Intelligence

Managing information is challenging for many businesses, from visualisation to more complex analytics. High performing businesses start with the desired outcomes, work back to the information and develop relevant BI strategies.

Communications

Omni-Channel means seamless and joined up interaction via all channels, devices, and media. It is vital to be able to reach the customer at every turn with the right information in the right way and at the right time.

Customer Experience

How customers perceive their interactions with your company, be it through your brands, products, people or services is core to your success. We implement strategies to take the customer view, support their needs and exceed their expectations.

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